Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.0
Location
8.8
Service
8.0
Dining
7.8
Guest reviews
8.0/10
based on 5 reviews
8.2
8.2/10 based on 197 reviews
James
United States,
February
2024
8.6/10
I couldn't have asked for a better stay! The hotel boasts a fantastic location, right in the heart of Barcelona among countless shops. The rooms were not only beautifully furnished but also had a captivating view, plus all the amenities you'd expect from a top-notch 5-star hotel. However, the service left a bit to be desired with a few hiccups along the way.
Rooms
9.0
The rooms had a great view and were equipped with all the necessary features of a 5-star hotel. Even the layout, with a separate hall and a lockable door, provided an extra sense of security and privacy.
Service
7.0
While the service was friendly, I felt the staff could have been more knowledgeable about tourist information. The issue with redeeming a gift card and the lack of some standard greetings like a welcome amenity or complimentary water were noticeable.
Location
10.0
The hotel's location was simply perfect, just steps away from the bustling shopping areas yet offering a serene retreat when needed. An ideal spot for exploring Barcelona's attractions and dining at top-notch restaurants.
Dining
9.0
The dining experience was exceptional, especially the breakfast spread with a variety of delicious options, from traditional dishes to local specialties like ham and cheeses. It truly set a high standard for dining.
Facilities
8.0
The hotel had all the facilities one could ask for, from room service to car hire and laundry services. However, it lacked a bit in offering the small but significant touches that make a stay truly luxurious.
David
United States,
January
2024
8.4/10
My stay at the hotel was pleasant overall. The rooms were spacious and well laid out, although there were occasional shortages of certain breakfast items, the dedicated staff promptly resolved any issues. The service was impeccable, with staff always friendly and ready to assist. The location was convenient, close to key attractions and amenities. The dining options, while diverse, lacked some healthier choices. The facilities were impressive, catering to various needs.
Rooms
8.0
The rooms were as large as a nice hotel room in the States, well laid out, and equipped with USB charge ports.
Service
9.0
The staff were extremely friendly and welcoming, providing excellent professionalism and service in all areas.
Location
9.0
The hotel is strategically located near Passeig de Gracia, making it easy to explore central Barcelona on foot.
Dining
7.0
The dining options were varied, but I would have preferred more healthy choices.
Facilities
9.0
The hotel offers a range of facilities that cater to guests' needs.
George
United Kingdom,
December
2023
8.0/10
I had a pleasant stay at the hotel. The rooms were nice and modern but a bit small and cramped. The service was extremely helpful and accommodating. The location was perfect for exploring Barcelona, and the dining options were decent. Overall, a good value for the money.
Rooms
7.0
The rooms were nice and modern, but a bit small and cramped.
Service
9.0
The staff was extremely pleasant and helpful, making my stay enjoyable.
Location
9.0
The location was perfect for a visitor to Barcelona, close to major attractions and with good public transport nearby.
Dining
7.0
The dining options were basic but decent, with some variety and fresh choices.
Facilities
8.0
The hotel offered essential facilities for a comfortable stay.
John
United Kingdom,
October
2023
7.4/10
I had a mixed experience at the hotel. The rooms were nice and well-equipped, but there were some issues with leaking from the ceiling. The service was friendly and efficient, although lacking some expected amenities like complimentary water. The location was convenient for sightseeing but missed on attention to detail. The dining offered a good variety at a fair price.
Rooms
8.0
The rooms on the 7th floor were very nice with a comfortable bed and essential amenities.
Service
7.0
The staff was friendly and helpful, especially with recommendations for dining. Some expected amenities were missing.
Location
7.0
The hotel's location was convenient for sightseeing and getting around, although attention to detail was lacking.
Dining
8.0
The dining experience offered a good variety of items at a reasonable price.
Facilities
7.0
The hotel offered basic facilities, but some attention to detail was needed.